Tasks

SuiteCRM Tasks allow you to record, assign and track action items and to-do items. Tasks can be related to other records so that outstanding actions are visible from the relevant Account, Contact, Opportunity or Case.

Key Fields

  • Subject: the name or description of the task. Required.

  • Status: where the task stands: Not Started, In Progress, Completed, Pending Input or Deferred.

  • Priority: the urgency of the task: High, Medium or Low.

  • Due Date: when the task needs to be completed by.

  • Start Date: when work on the task is expected to begin.

  • Related To: links the task to a parent record (Account, Contact, Opportunity, Case, etc.). The task will appear in the Activities sub-panel on that record while open, and move to the History sub-panel once closed.

  • Contact: links the task to a specific Contact record.

Relationships

Tasks appear in the Activities sub-panel of the record they are linked to. Completed or closed tasks move to the History sub-panel.

For information on working with sub-panels and relationships, see Relationships & Subpanels.

For standard record operations including searching, editing, duplicating and importing, see Record Management.

Closing a Task

To mark a task as done, click the x icon in the Tasks List View, or click Close on the Task’s Detail View. You can also use Close and Create New to immediately open a new Task form — useful when completing one action item leads directly to the next.

Content is available under GNU Free Documentation License 1.3 or later unless otherwise noted.