The Bugs module allows you to record and track software defects and feature requests. Bugs can be linked to Cases, Contacts, Accounts, and a product Release, giving you full traceability from a customer support request through to the fix.
The Bugs module may be hidden by default depending on your configuration. Contact your administrator if you cannot see it in the navigation bar.
Subject: a short description of the bug. This is a required field and the primary identifier shown in the List View.
Status: where the bug is in its lifecycle: New, Assigned, Pending, Rejected, or Closed.
Priority: the urgency of the bug: Urgent, High, Medium, or Low.
Type: whether this is a Defect or a Feature request.
Source: where the bug was discovered: Internal, Forum, or Web.
Found In Release: the product release version in which the bug was identified. Links to a Release record.
Fixed In Release: the product release version in which the bug was resolved. Links to a Release record.
Description: a full description of the problem.
Resolution: how the bug was resolved: Accepted, Duplicate, Fixed, Invalid, Later, or Out of Date.
From a Bug Detail View you can view and manage all associated records via sub-panels:
Cases: support tickets that reported or are related to this bug.
Contacts: individuals who reported or are affected by the bug.
Accounts: organisations associated with this bug.
Activities: Calls, Meetings, and Tasks related to investigating or resolving the bug.
History: archived emails and completed activities.
Documents: supporting files such as screenshots, logs, or test cases.
For information on working with sub-panels and relationships, see Relationships and Subpanels.
For standard record operations including searching, editing, duplicating, merging, and importing, see Record Management.
Content is available under GNU Free Documentation License 1.3 or later unless otherwise noted.