Target Lists

Target Lists

The Target Lists module in SuiteCRM is used to separate Targets into groups, these can be groups of individuals that should be excluded from a particular Campaign, test groups or a list of Targets grouped by certain criteria, for example area or market an organisation works in.

Target Lists Actions

You can access the Target Lists actions from the Target Lists module menu drop down or via the Sidebar. The Target Lists actions are as follows:

  • Create Target List – A new form is opened in Edit View to allow you to create a new Target List record.

  • View Target Lists – Redirects you to the List View for the Target Lists module. This allows you to search and list Target List records.

To view the full list of fields available when creating a Target List, See Target Lists Field List.

Managing Target Lists

  • To sort records on the Target List List View, click any column title which is sortable. This will sort the column either ascending or descending.

  • To search for a Target List, see the Search section of this user guide.

  • To update some or all the Target Lists on the List View, use the Mass Update panel as described in the Mass Updating Records section of this user guide.

  • To duplicate a Target List, you can click the Duplicate button on the Detail View and then save the duplicate record.

  • To delete one or multiple Target Lists, you can select multiple records from the List View and click delete. You can also delete a Target List from the Detail View by clicking the Delete button. For a more detailed guide on deleting records, see the Deleting Records section of this user guide.

  • To view the details of a Target List, click the Target List Name in the List View. This will open the record in Detail View.

  • To edit the Target List details, click Edit icon within the List View or click the edit button on the Detail View, make the necessary changes, and click Save.

  • For a detailed guide on importing and exporting Target Lists, see the Importing Records and Exporting Records sections of this user guide.

  • To track all changes to audited fields, in the Target List, you can click the View Change Log button on the Target List’s Detail View or Edit View.

Target List Types

A target list can specify individuals or organization who need to be included in a campaign or excluded from a campaign. This can be controlled using the following target list types:

Target List Type Description


The normal list of targets you intend to send your campaign to.


These targets will receive the campaign, but they won’t be recorded in the statistics for the campaign on the View Status page. You can use this list for people who preview and approve your campaign email before it is actually sent to everybody else, or any other use where tracking is not desired.

Suppression List - By Domain

Targets with email domain names on this list will be suppressed, so the campaign email will not be sent to them. So, if you need to keep all emails belonging to "" from going out, you add that domain to this list.

Suppression List - By Email Address

Targets with individual email addresses on this list will be suppressed, so the campaign email will not be sent to them. A typical use of this list is for people who have opted-out of from receiving emails from your company, or from a specific campaign.

Suppression List - By Id

Here the suppression is made by linking SuiteCRM records (Contacts, Leads, Targets, Accounts, Users) to the target list. This is different from the previous option because a single record may have several emails which will all be excluded. When you’re setting up a Newsletter Campaign, in order to have an operational opt-out link in the emails, a suppression list of this kind is required to be linked to the Campaign.


The list of those you want to receive the test emails from the Campaign, while you’re still working on the form and content of your message. You can send your Campaign to the test list multiple times by using the Delete Test Entries button on the View Status page between re-sends.

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