Meetings

Like the Calls module, the Meetings module in SuiteCRM allows Users to create a record of any Meeting that they have been involved in. The Meeting scheduler allows a User to invite attendees, email invitees, set reminders, reschedule and relate to other modules including an Account, Contact, Project and many other Objects. This module has many more helpful functions that assist the User to plan and organise their Meetings.

Meetings Actions

You can access the Meetings actions from the Meetings module menu drop down or via the Sidebar. The Meetings actions are as follows:

  • Schedule Meeting – A new form is opened in Edit View to allow you to create a new Meeting record.

  • View Meetings – Redirects you to the List View for the Meetings module. This allows you to search and list Meeting records.

  • Import Meetings – Redirects you to the Import Wizard for the Meetings module. For more information, see Importing Records.

To view the full list of fields available when creating scheduling a Meeting, See Meetings Field List.

Managing Meetings

  • To sort records on the Meetings List View, click any column title which is sortable. This will sort the column either ascending or descending.

  • To search for a Meeting, see the Search section of this user guide.

  • To update some or all of the Meetings on the List View, use the Mass Update panel as described in the Mass Updating Records section of this user guide.

  • To duplicate a Meeting, you can click the Duplicate button on the Detail View and then save the duplicate record.

  • To close a Meeting, click on the 'x' icon on the Meetings List View. You can also close a Meeting by clicking the Close button on the Detail View of a Meeting. You can also click the Close and Create New button. This will close the Meeting you are viewing and redirect you to the Edit View to create a new record.

  • To Reschedule a Meeting, you can edit its Start Date & Time field. A practical way to do it is to double-click to inline-edit the directly from the Detail View of a Meeting.

  • To delete one or multiple Meetings, you can select multiple records from the List View and click delete. You can also delete a Meeting from the Detail View by clicking the Delete button. For a more detailed guide on deleting records, see the Deleting Records section of this user guide.

  • To view the details of a Meeting, click the Meeting Subject in the List View. This will open the record in Detail View.

  • To edit the Meeting details, click the Edit icon within the List View or click the edit button on the Detail View, make the necessary changes, and click Save.

  • For a detailed guide on importing and exporting Meeting, see the Import and Export Importing Records and Exporting Records sections of this user guide.

  • To track all changes to audited fields, in the Meeting record, you can click the View Change Log button on the Meeting’s Detail View or Edit View.

Sending Meeting email Invitations

When scheduling a Meeting, you can send email invitations to the invitees.

In the Add Invitees section:

  • Search for the invitees you want to add to the Meeting.

  • Select the invitees from the search results and click the Add button.

  • Once you have added all the invitees and all the info for the meeting is filled, click Save & Send Invitations

This will save the Meeting record and send email invitations to all the invitees added to the Meeting.

RSVP types for Meeting invitations

RSVP configuration

Two email RSVP types are available for invitations:

  • ICS RSVP

  • Link RSVP

The RSVP type can be configured in the config.php or config_override.php file by setting the email_calendar_invite_type configuration variable to either rsvp_ics or rsvp_links.

ICS RSVP

When the ICS RSVP type is selected, the email invitation will contain the ics calendar file that the invitees can use to add the Meeting to their own calendar application. Upon receiving the invitation, invitees can accept or decline the Meeting. However, accepting or declining the Meeting through the RSVP (see example below) will not update the acceptance status in the Meeting record in SuiteCRM.

meeting-email-rsvp-ics-example.png

When the Link RSVP type is selected, the email invitation will contain links that the invitees can use to accept or decline the Meeting. Upon receiving the invitation, invitees can accept or decline the Meeting by clicking on the RSVP links (see example below). These links will update the acceptance status directly in the Meeting record in SuiteCRM.

meeting-email-rsvp-links-example.png

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